Important! Please note that transit of international mail can currently experience delays that are beyond our control because of COVID-19 repercurssions. Due to the ever-changing nature of such repercussions around the world we may get in touch after receiving a purchase order to discuss alternative shipping arrangements or to cancel an order and offer a refund. Orders
· Orders are processed within 2 to 3 business days (excluding weekends and holidays) after an online purchase is made. · You will receive a confirmation email when your order is processed. · When your order is shipped, you will receive a notification via email which will include a tracking number to check its status. Please allow up to 48 hours for the tracking information to become available. · Receipt of any Order Confirmation does not signify our acceptance of an order, nor it creates any binding purchase contract. We may at any time after receipt of an order accept it or decline it.
Delivery
· All artworks and books ship worldwide. · Delivery takes 7-10 business days, but can take longer depending on the country of destination. · Artworks and books are shipped with a courier company to the address indicated during payment. · Artworks ship securely packed in a container fit for artwork transportation, either flat or rolled in a tube. · A certificate of authenticity signed by the author, Diego Berjón, is included with every artwork. · All artworks are shipped unframed unless otherwise stated.
Shipping costs
· Artworks: Free shipping worldwide. · Books: Shipping is calculated at checkout.
Payment
· All prices are listed in Mexican pesos (MX$). · Credit card payments are processed with Stripe. We accept Visa, MasterCard, American Express, Discover, and Apple Pay.
Import duties & taxes
· Import duties, taxes, and other charges are not included in the prices shown on this site. · Customers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred, and are responsible for knowing and abiding by any import restrictions at the country of destination. · Diego Berjón and the site diegoberjon.com cannot be held responsible for any additional charges on any order, nor can we accept a return of the order given the case.
Returns
· All sales are final and no returns are accepted. · Please note that one-of-a-kind artworks that are damaged in transit cannot be replaced. ·
Diego Berjón and diegoberjon.com are not responsible for any damages to any artworks, books or other products while in transit.
Disclaimer
· Be adviced that the site diegoberjon.com, is set to be a platform to preserve the life and integrity of Diego Berjón’s work, and that the artist himself, as owner of the site, reserves the right, at any and all times, to refuse to sell any of his artworks, books or any other products through it. · Be informed that the artist can therefore cancel any Purchase Order made on this site for reasons such as the purpose of the purchase, the country of destination, or because of any concerns he might have about what the individual, company, institution or entity making a purchase intends to do with his work. · In the event of a Purchase Order cancelation for one of the aforementioned reasons, or any other reason, the buyer will receive a timely notification via email and a full refund.
Contact
For more information regarding online purchases, shipping or payments, please write to estudio@diegoberjon.com.
This Privacy Policy describes how personal information is collected, used, and shared when someone visits or makes a purchase at diegoberjon.com (the “Site”). This policy applies to all Site users, including unregistered and registered visitors. Please take the time to read this policy and make sure you fully understand our practices in relation to your personal information. How do we use your personal information?
Order information. We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you and screen our orders for potential risk or fraud.
Device information. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how users browse and interact with the Site).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. Specifically we use Cargo to power the online store (you can read more about how Cargo uses your personal information by clicking here︎︎︎), Stripe to process payments (you can read more about how Stripe uses your personal information by clicking here︎︎︎), and Google Analytics to help us understand how users navigate the Site (you can read more about how Google Analytics uses your personal information by clicking here︎︎︎).
Finally, we may also share your Personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal requests for information we collect, or to otherwise protect our rights.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Cookies
This Site uses cookies to analyze how is being accessed and navigated, and to track performance of the Site. For example, cookies are used to determine if you viewed a page.
Third Party Services may use cookies to help you sign into their services from this Site. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
Changes
We may update the Privacy Policy and Cookie Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
The use of the site diegoberjon.com is subject to this Terms of Use and to what is stated in the Shipping, Privacy & Cookies policies. By navigating and using this Site you signify your irrevocable acceptance of all terms, and by accepting the Terms and Conditions when making a purchase on the Site’s online shop you also agree with these terms.
Copyright
All information, text, images, photographs, graphics, videos, music, user interface and other content and materials contained on the site diegoberjon.com are the copyrighted property of Diego Berjón to the full extent provided under the Copyright Act and all international copyright laws. Under applicable copyright laws, users navigating the Site are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of its contents for any purposes. Nothing stated or implied on the Site confers anyone any license or right under any copyright of Company or any third party. The Site and the information contained in reference herein are for non-commercial use only. Except as otherwise specifically permitted under this Agreement, it is strictly prohibited to broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Site, or use the contents of the Site in litigation, or for any commercial or promotional purposes, without the express written consent of Diego Berjón or its lawful successors and assigns. For usage permission, please write to estudio@diegoberjon.com.
Changes
The Terms of Use may be updated or subject to change without notice.